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Operators business goals have shifted from simply providing a range of products towards personalized, better targeted services of higher quality then the competition.
In the face of new strategic objectives, current IT environments cease to respond to business requirements.
Multiple BSS and OSS systems organized in silos do not communicate with each other and instead of supporting and streamlining processes, the hinder them.
Transformation has to be approached comprehensively as it does not end at buying an IT solution and implementing it, but is a complex process encompassing many levels and aspects.
Comarch BSS/OSS workshops show various areas that can be improved in a telecom operator’s business and show the ways in which improvements can be implemented in practice.
They also provide an opportunity to meet other telecom representatives from your region and exchange experiences and best practices.